Privacy Policy

Last updated: November 9, 2024

1. Introduction

This Privacy Policy describes how emerging.space ("we," "our," or "us") collects, uses, and discloses your personal information when you visit emerging.space (the "Website") or use our services ("Services"). We are committed to protecting your privacy and complying with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Name and email address when scheduling consultations
  • Business and professional information shared during consultations
  • Payment information (processed by third-party providers)
  • Communications with us

2.2 Information Automatically Collected

We automatically collect certain information when you visit our Website:

  • Usage data (pages visited, time spent, etc.)
  • Device information (browser type, IP address, etc.)
  • Cookies and similar tracking technologies

2.3 Google Analytics

We use Google Analytics to understand Website usage patterns. This service collects:

  • Page views and navigation
  • Device and browser information
  • Geographic location (country/region)
  • Referral sources

3. How We Use Your Information

We use your personal information for:

  • Providing and improving our Services
  • Communicating with you about appointments and Services
  • Sending program updates and educational content
  • Marketing and promotional communications
  • Analyzing Website usage and trends
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers (email marketing, payment processing, analytics)
  • Professional advisors (lawyers, accountants)
  • Law enforcement or regulatory bodies when required by law

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

6. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for email marketing
  • Request information about how your data is used

To exercise these rights, please contact us at [hello@scottmerriam.com].

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Cookies and Tracking Technologies

8.1 Cookies We Use

  • Essential cookies: Required for Website functionality
  • Analytics cookies: Used by Google Analytics
  • Marketing cookies: Track marketing effectiveness

8.2 Cookie Control

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect Website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Website.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [hello@scottmerriam.com].

13. Additional Information for International Users

13.1 European Users

If you are in the European Economic Area (EEA), you have additional rights under the GDPR, including:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

13.2 California Users

While we primarily serve Canadian customers, California residents may have additional rights under the CCPA.